HR Business Advisor - ADP

ADP is hiring a Human Resource Business Advisor (HRBA). The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP's products and services.

HRBA's provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

• Utilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics.
• Leverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs.
• Schedules training and future meetings with the client as appropriate.
• Effectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations.
• Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP.
• Must be able to transition between a wide variety of HR competencies quickly and proficiently.
• Researches information from multiple resources to provide best practice knowledge to external and internal clients.
• External clients range in size, employees, and span a wide variety of industries and levels of HR experience.
• Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.
• Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc.
• Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes.
• Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.
• Regularly responds to client inquiries through participation on the email triage team.
  Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills.

QUALIFICATIONS REQUIRED:

• BS in Human Resources or related field or equivalent experience
• 2-3 years HR experience, at least 1 year of generalist experience
• Must be able to work flexible hours (Monday-Friday - 8:30 a.m. to 8:30 p.m. - 40 hour work week)
• Will be expected to obtain SHRM-CP certification, if not already obtained, within the first year of employment. ADP will pay for the certification.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• People who have a desire to utilize their HR knowledge and expertise while helping small businesses with their HR questions and issues.
• Yes, they are on the phone, so prefer people that are okay with being on the phone while helping small business clients from all over the country.
• People that want to increase their HR knowledge by learning HR law for each state.
• This is a non-exempt position, so willingness to work overtime on occasion is preferable.

Click HERE to apply.

HR Generalist - Spectrum

JOB SUMMARY
Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.

MAJOR DUTIES AND RESPONSIBILITIES:
Assure Company policies are administered fairly and consistently throughout the area of responsibility
Effectively communicate and execute necessary changes to policies and procedures
Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
Conduct employee related investigations as necessary
Handle workers compensation, first report of injury database and safety regulations process
Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process
Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed
Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
Ensure timely and accurate entries to the HRIS database
Ensure timely and accurate payroll entry for designated client group
Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
Maintain employee records in compliance with state and federal requirements
On an as needed basis, participate on various HR committees established to resolve employment challenges
Assist in the annual budget planning process as needed
May recruit and staff from internal and external sources
All other duties as requested

REQUIRED QUALIFICATIONS:
Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straight-forward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Demonstrated PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties in a timely manner
Knowledge of local, state and federal employment laws and procedures
Knowledge of state and federal wage and hour laws
Knowledge of staffing and employment practices
Knowledge of employee relations procedures and applicable law
Consultative and coaching skills
Analytical skills
Knowledge of cable television products and services a plus

Required Education
Bachelor degree in Human Resources, Business, or related field or equivalent experience
 
Required Related Work Experience and Number of Years                     
Human Resources Generalist experience - 2+

PREFERRED QUALIFICATIONS:
Certifications and/or Licenses
Certifications for Human Resource Professionals (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred

Click HERE to apply.

Site HR Generalist - DataMark

JOB SUMMARY
DATAMARK, Inc. is currently looking for a knowledgeable and experienced Human Resources Generalist to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Human Resources Generalist will play a critical role in supporting and managing various HR functions.

In this role, the Human Resources Generalist will be responsible for training, onboarding, employee relations, performance management, and policy implementation. They will also provide guidance and support to employees and managers on HR-related matters. The Human Resources Generalist will ensure compliance with employment laws and regulations and contribute to the development and enhancement of HR policies and procedures.

Duties and Responsibilities

Click HERE to apply.