District Support Consultant - The Holdsworth Center The Holdsworth Center seeks a District Support Consultant who believes in the promise of public schools to deliver excellent and equitable results for students, and who believes their unique skills and inner purpose would be a great match for Holdsworth’s mission, culture, and values. Our organization & mission The Holdsworth Center is an Austin, Texas-based nonprofit founded in 2017 by Charles Butt, an education philanthropist and Chairman of H-E-B, a regional retail company. Our mission is to impact, over time, the quality of K-12 public education for all Texas students by supporting and developing leaders. The Holdsworth Center partners with Texas public school districts to help educators become experts at leadership and to grow stronger leaders within their own systems. Holdsworth makes investments within districts and brings education leaders from across Texas to learn at its Campus on Lake Austin, a one-of-a-kind place dedicated to the idea that public education matters. Holdsworth hosts educators for learning sessions on the 44-acre campus, which has 186 sleeping rooms and state-of-the-art classroom space. Our work In our leadership development programs, superintendents, central office administrators, principals, assistant principals, teachers, and other campus leaders engage with some of the nation's top experts in their fields from a variety of sectors, including K-12 education, academia, government, and business. In some of our partner districts, we embed Holdsworth consultants to work hand-in-hand with central office leaders to define what great leadership looks and help them build custom solutions to identify and develop future campus leaders, place them in leadership roles and support them as they progress in their leadership journey. Our theory of action is that stronger leaders will build stronger systems that achieve stronger results for students. That belief is backed by research showing that after teachers, school leaders have the greatest influence on student outcomes. Our culture & values We have three core values at Holdsworth: Drive for Excellence & Equity, Be of Service and Believe in People. Our values flow from the vision and beliefs of our founder, Charles Butt, and guide our daily words and actions, bringing meaning to the work we do. About the Position This full-time position works alongside Holdsworth Partner District teams to develop and implement high quality leadership development systems that enable a strong principal pipeline. Partnering with school leadership, human resource, and other central office and campus-based teams, District Support Consultants help districts to assess and address strengths and weaknesses in their systems for identifying, developing, placing, and supporting new principals in order to ensure every school is served by an excellent leader. Over the course of five years, our team works to ensure these systems are built, implemented, strengthened, and set up for ongoing success beyond the life of the Holdsworth Partnership. Additional Responsibilities and Expectations This is a full time, individual contributor role that may involve changing assignments with multiple districts over time. Weekly, in-state travel is required for meetings and convenings with our partner districts. Typical travel requirements include two to three per days per week of travel, including at least 1-2 overnights. The Holdsworth Center is based in Austin, Texas. Candidates not residing in the Austin area will be required to travel to Austin for another 2-3 days per month for staff development and collaboration opportunities. How to Apply Interested candidates can submit a current resume and cover letter, detailing their interest in this position and how their experience will contribute to the work of The Holdsworth Center by clicking here. Applications submitted without a cover letter will not be reviewed. Applications will be screened regularly until a sufficient pool of candidates is identified. The Holdsworth Center is committed to creating a diverse, equitable and inclusive environment. All employment decisions are based on job requirements and individual qualifications without regard to race, color, religion, gender identity and/or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Duties and/or Responsibilities *

Responsibilities: *Assess the current state of our partner-district’s principal pipeline through quantitative and qualitative data collection and analysis of their leadership development systems *Support partner-district leaders in creating a compelling vision for the future state of specific leadership development systems, including measures of success, key behavioral changes, and requirements for sustainability *Develop and manage clear plans to transform and build high-quality systems for leadership development, including systems to identify high-potential future leaders, professional development for aspiring leaders, transparent and rigorous selection processes, effective onboarding, and sustainable distributed leadership in campus roles (e.g., teacher leaders and assistant principals) *Produce ready-to-use tools and detailed recommendations that demonstrate best practice in leadership development and lay the groundwork to achieve the district’s principal pipeline aspirations *Support key district leaders to implement, perform, and continue to iterate on systems to ensure sustainability and long-term success through rigorous project and change management

Minimum Qualifications *

Desirable candidates will have a range of prior experience and capabilities to include: Mindsets and Knowledge: *Desire to work with mission-driven peers in a dynamic, outcomes-focused environment *Working knowledge of education systems and belief in the potential for excellence in public education *Drive to deliver polished, detailed, practical deliverables quickly and independently *Highly collaborative work style and openness to feedback in support of mutual learning and continuous improvement Leadership and Technical Skills: *Strong strategic thinking supported by the ability to analyze qualitative and quantitative data and synthesize actionable themes *Relationship-building that instills confidence and can align internal and external partners to work together and make decisions *Project and change management that includes setting clear goals and benchmarks and managing diverse individuals against delegated activities, as well as changing mindsets, building skills, and strategic communications *Effective meeting facilitation and design *Very strong written communication skills that can bring nuance and life to things like guiding documents, project plans, goals, parameters, etc., including comfort working in PowerPoint to communicate ideas and facilitate meetings. Education Bachelor's degree required, MBA preferred Desired Qualifications Strong candidates for the District Support consultant role have a range of prior experiences and capabilities. As we seek to build a team with a diverse set of experiences and qualifications, we’re currently particularly looking for candidates with prior experience in the following areas: Human Resources Leadership Development Education leadership Human capital consulting Management consulting Public education consulting Questions? Reach to Tori Nguyen tnguyen@holdsworthcenter.org

JOB DESCRIPTION

TITLE:     Director of Human Resources                             REPORTS TO:                 General Manager                                                                     

DATE:                                                                              DEPARTMENT:                 Human Resources

GENERAL PURPOSE

Plan, develop, coordinate and direct the Human Resource function at the hotel to attract, retain, develop and motivate employees in a cost effective manner in accordance with Franchise policies and procedures and federal, state and local laws and regulations while limiting liabilities and promoting a safe, fair, positive work environment.

Position is responsible for the short and long term planning and the daily operations of the Human Resources division.  Develops and recommends the hotel's Human Resource objectives.  Participates in total management as a member of the Hotel Executive Committee.

               

ESSENTIAL DUTIES/RESPONSIBILITIES

Plan and manage the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals while complying with Company Procedures, federal, state and local laws and regulations.

Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow. 

Counsel and train managers on employee relations issues, resolve employee grievances, conduct management exit interviews and examine all exit interviews for trends, implement various employee relations programs to maintain a pro-employee environment that ultimately limits turnover.

Ensure compliance with corporate policies and procedures along with state, federal and local laws and regulations as they pertain to every facet of Human Resources/Employer related functions.

Supervise human resources operation in the hotel to attract, retain and motivate staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, discipline and terminate as appropriate.

Formulate budgets for employee relations, staff training and recruitment advertising as well as wages and benefits for human resource staff for the budgeted time frame.  Manage expenses through checkbook accounting for human resource related areas and execute financial management when required.  Produce three period forecast as it relates to expense and wages.

Maximize productivity and minimize labor cost by analyzing trends in premium hours and adjusting staffing guidelines to maintain a company budgeted margin for labor cost.

Survey, recommend, implement and manage an hourly wage program and administer the management salary program within the corporate policies and procedures and maintain compliance with federal, state and local laws and regulations.

Survey, implement, communicate and administer the benefit program in compliance with corporate procedures to aid and retain employees.  Propose enhancements to the proper authority for approval before implementation.

Assess needs, plan, implement and coordinate management, hourly and supervisory training programs, including company core training programs to develop quality managers and limit hotel liability.

Ensure proper maintenance of employee records, files and human resource office systems.  Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.

Ensure all employee relations activities are administered consistently and in a timely manner.

Notify GM/VP of any potential for liability and propose proper course of action to prevent the hotel from incurring any such liability.

OTHER DUTIES/RESPONSIBILITIES

Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.

Travel required occasionally for recruitment, training, task force purposes.

Hours:  40-50 hours over a five day period; days and times may vary based on need.

SUPERVISORY DUTIES -

Supervise one to three employees.

JOB QUALIFICATIONS

Knowledge

Must have basic PC knowledge, ability to write and communicate professionally in terms of the ability to negotiate, convince, sell and influence professionals and or hotel guests.  Bi-lingual fluency a plus.  Must be hospitality oriented, and possess the ability to work under pressure.  Should possess the ability to complete multiple tasks simultaneously.

Skills

Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.

Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.

Excellent speech communication skills required for communicating benefits policy, provide testimony training.

Excellent comprehension and literacy required for review and preparation of all documentation.

Abilities

Lifting/pushing/pulling/carrying - approximately 5%.

Bending/kneeling - to get files - 5% annually.

Mobility - 40% of 10 hour day is spent around the hotel.

Continuous standing - during training and lobby lizard duty.

No climbing required.

Driving - occasionally to attend hearings and recruitment activities.

Education/Formal Training

Four year college degree or equivalent/education experience.

Experience

Experience is required with this company or other organization(s) for four to five years of employment in a human resources or related field.

Material/Equipment Used

Computer, calculator, telephone, facsimile, copier.

Environment

Work inside 99%, annually.

                          -  Employees are held accountable for all duties of job.  -

HR Specialist I - ADP

Work Location(s): El Paso, TX, US

ADP is hiring a Human Resources Solution Specialist.

• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

 

In this role, you’ll serve as the primary point of contact for ADP’s Comprehensive Human Resources clients and work on their service request tickets for ADP’s WorkForce Now (WFN) Human Resources Technology solution. You carry the weight of ADP’s service reputation and client satisfaction in your hands.  

 

The nature of what you do every day will not change — your #1 goal is to help your clients. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions, and you will partner with the assigned Resource Manager, Payroll, Benefits Solution Specialists, and third-party vendors (as applicable) to provide troubleshooting support and a seamless client experience. Our top-ranked training will help to set you up for success! 

 

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. 

 

Ready to #MakeYourMark?Apply now! 

 

To learn more about Client Services at ADP,watch here: 

https://adp.careers/Client_Services_Videos 

 

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos 

 

WHAT YOU’LL DO: Responsibilities 

 

What you can expect on a typical day: 

 

Be a Trusted Advisor and Problem Solver. You will take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You’ll also proactively initiate regular outbound communication to identify problems and offer solutions to improve the internal operation and administration of human resources and labor policies, practices, and procedures within the scope of our offering.

 

Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products’ value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training. 

 

Flex and Adapt. You thrive in a structured environment that requires setting priorities, organizing your day, multi-task, changing direction, and providing prompt follow-up. Adaptability, empathy, self-motivation, and organization skills are must-haves in this job. You will need to balance your workload to handle multiple inquiries while focusing on what is important and staying up-to-date on ADP and external policy changes.

 

TO SUCCEED IN THIS ROLE: Required Qualifications 

• 2+ years of client and/or service experience 

A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include: 

• Experience noted above, OR 
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. 

BONUS POINTS FOR THESE: Preferred Qualifications 

• Payroll Certifications including Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) 
• HR Certifications including SHRM, PHR, GBA, CEBS, and/or CHRS (ACA) 

 

YOU’LL LOVE WORKING HERE BECAUSE YOU CAN: 

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. 
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. 
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. 
• Continuously learn through ongoing training, development, and mentorship opportunities. 
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. 
• Focus on your mental health and well-being.We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. 
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.  
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. 

 

What are you waiting for? Apply now!

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Associate Relations Specialist - ADP

Work Location(s)

El Paso, TX

ADP is hiring a Associate Relations Specialist. The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a consistent and optimized process for investigating and resolving Associate complaints and conflicts across a broad scope of HR related matters. The function will enable management effectiveness through the execution of proactive associate relations initiatives and interventions.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

• Intake of Associate concerns via phone or web case submission, quickly identifying the nature of the Associate concern, assessing the urgency level, and routing cases for appropriate inquiry and resolution.
• Assess, address, and resolve routine Associate Relations cases
• Recommend areas for improvement in delivery of services, technology and process
• Work directly with Associates across all business units via e-mail and telephone to assess, coordinate and conduct appropriate responses to Associate concerns
• Coordinate general evaluation of cases.
• Gather facts, details and policies in order to understand the nature, level of urgency and complexity of Associate and/or business concerns.
• Ensure that every situation is properly documented in our case management system to enable proper tracking.
• Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination.
• Partners closely with Regional Associate Relations Leader
• Contribute to the overall build and execution of the new Associate Relations Center of Excellence

QUALIFICATIONS REQUIRED:

• The successful candidate will possess a Bachelor’s degree in Human Resources or related field; and 2-4 years of HR and employee relations experience.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Candidate should demonstrate working knowledge of workplace regulatory regimes and employment laws.
• SPHR and/or dispute resolution certifications are preferred.
• Knowledge of local, state and federal regulatory requirements related to employee relations and legal obligations of employer/associate relations for the region.
• Demonstrated expertise with regional (US /Canada or EMEA or LATAM or APAC) employee relations rules and regulations required.
• Excellent listening, questioning and problem solving skills
• Detail oriented, strong organizational skills; ability to set priorities for self and work with sense of urgency
• Consultative skills; the ability to coach Associates
• Act with integrity, objectivity, fairness and impartiality
• Exhibits sound judgment and courage
• Process and continuous improvement orientation
• Interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels including Executives.
• Ability to work comfortably across organizational boundaries, and quickly gain the credibility and respect of associates at multiple levels.
• Be highly team-oriented, willing to lead change for the betterment of the function / ADP.
• Proficient in All Microsoft Office Suite Applications — Excel, Word, Outlook.
• Deadline-oriented and ability to prioritize work to meet deadlines.
• Can-do attitude and ability to think and react appropriately
• Desire to learn and grow professionally.
• Professional Phone Etiquette and Client Relationship skills.
• Ability to Manage Time in a Fast-paced Environment
• Sound knowledge of general Human Resources Policies and Procedures
• French Canadian language would be an asset

Recruiter, Human Resources - Spectrum

Full Time El Paso, Texas Posted 12/29/2022 Business unit: Customer Operations Areas of interest: Human Resources Requisition Number: 330255BRHRC355

READ LESS OF THIS JOB DESCRIPTION

JOB SUMMARY
Works with Functional Team Leaders and HR Director to determine hiring requirements. Evaluates and prescreens candidates in a high-volume recruiting environment. Partners with hiring managers to recruit and select qualified candidates.

MAJOR DUTIES AND RESPONSIBILITIES

• Ascertains applicants' qualifications by conducting interviews, tests, and reference checks
• Identifies sources of applicants including referrals and develops advertising campaigns
• Writes and places advertisements and job postings
• Ensures compliance with all applicable federal, state, and local laws related to employment
• Coordinates participation in and attending job fairs and handling employment/agency inquiries
• Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results
• Communicates hiring process to manager and trains hiring managers on ATS and EEO/FCC compliance and monitoring internal compliance with EEO/FCC requirements related to staffing
• Utilizes applicant tracking system to maintain accurate and up-to-date recruitment and applicant files and proper disposition of candidates
• Implements diversity recruitment strategies and participate in applicable national recruiting conferences
• Manages the recruiting lifecycle to include selection, offer and onboarding process
• Perform other duties as required

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Critical thinking and analytical skills
• Ability to prioritize and organize effectively
• Ability to maintain confidentiality of information
• Demonstrated communications skills
• Knowledge of recruitment trends and technologies
• Knowledge of staffing and employment practices
• Proficiency with MS Office

Required Education
Bachelor's degree or equivalent experience

Required Related Work Experience and Number of Years
Recruiting/staffing experience - 2

Certifications and/or Licenses
Certifications for Human Resource Professionals (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred

PREFERRED QUALIFICATIONS

• Bilingual (English/Spanish)

WORKING CONDITIONS
Office environment
Travel as required